The role
As a Client Success Executive you're the engine behind a U.S. real estate client's day-to-day: organising their calendar and inbox, joining their meetings, keeping the CRM and pipeline clean, and supporting outreach, research and listings. You pair sharp communication with tight task management in a fast-paced, results-driven team, with a clear path to grow into Account Coordinator and then Operations Lead.
What you'll do
- 01Manage the client's calendar and inbox: schedules, reminders, follow-ups and meeting prep
- 02Join Zoom client meetings, take structured notes and drive timely action on deliverables
- 03Coordinate communication across time zones via email, calls and messaging
- 04Keep the CRM clean: tasks, pipelines, documents and client records across systems
- 05Support lead generation and outreach, including cold calling and prospect follow-ups
- 06Run research (vendors, comps, market data, lead lists) and prepare clear summaries
- 07Prepare documents: spreadsheets, checklists, trackers and SOPs
- 08Help with light content (post scheduling, simple Canva edits) and real-estate tasks (listings, showings, MLS) when needed
What we look for
- ›Excellent written and spoken English with a clear, neutral accent
- ›1-2+ years in Client Success, Admin, Operations or Customer Support (real estate a strong plus)
- ›Comfortable with Google Workspace, Slack and Trello, and quick to pick up CRMs (HubSpot, Zoho, Salesforce, Follow Up Boss, kvCORE, LionDesk)
- ›Highly organised and responsible, juggling multiple tasks with accuracy and urgency
- ›Available for the night shift (6PM-3AM PKT), on-site in Islamabad
- ›Dependable, punctual and committed to confidentiality and NDAs
Desirable
- ◇Real estate or U.S.-client experience
- ◇Hands-on with real-estate CRMs like Follow Up Boss, kvCORE or LionDesk
Tools of the trade
More than a position
A salary you can build on
Competitive monthly pay in PKR, on time, with performance bonuses and reviews that reward how you grow.
We invest in your craft
Real, structured onboarding gets you confident fast, then ongoing coaching keeps you sharpening on the CRM, marketing and listing systems the best US agents rely on.
A team that has your back
Dedicated Operations, QA and Training behind every desk. You're supported, never left to sink.
A clear path up
Standout work gets seen, celebrated, and fast-tracked. We promote from within, on merit.